HP recalls 100,000 laptop batteries – find out if yours is at risk

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HP are warning that there is potential fire hazard with some of their laptops.

The issue affects around 100,000 machines and is connected to a problem with the battery.

HP are advising that anyone using an affected laptop should cease using it immediately.

The laptops hit by the problem include HP ProBook, HP ENVY, HP Pavilion Notebook, and Compaq Presario, sold globally between March 2013 and October 2016.

“These batteries have the potential to overheat, posing a fire and burn hazard to customers. HP urges customers to recheck their batteries, even if they did so previously, and were told they were not affected.

“However, original batteries replaced as part of the program announced in June 2016 are not affected by this program expansion,” HP said in a statement.

You can find out more about the recall from HP’s website.

HP Envy

Naturally HP have said that their primary concern is for its customers’ safety and they are actively notifying customers. They will also replace any verified, eligible battery, free of charge.

Speaking about the problems HP added: “On January 24, in cooperation with various government regulatory agencies, HP is announcing the expansion of a June 2016 worldwide voluntary safety recall and replacement program for certain notebook computer batteries. 

“This recall involves HP lithium-ion battery packs for notebook computers sold worldwide from March 2013 through October 2016.

“Less than 1% of all HP notebook computers sold during this timeframe contained an affected battery.”

A similar problem occurred in July last year when HP recalled thousands of laptops worldwide as they were deemed a fire risk due to unsafe batteries.

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