eBay unveils new mobile shopping assistant at Thailand Mobile Summit 2016


eBay have announced a new shopping assistant for use on their mobile platforms.

eBay presented “ShopBot Beta” at the Thailand Mobile Summit 2016. It uses AI in making online shopping easier and the hunt for bargains more convenient among eBay’s one billion listings.

The company hopes the application will help cement their leading position in the M-commerce sector.

Boonphan Boonprayoon

Mr Boonphan Boonprayoon, eBay Country Manager, Thailand, speaking at Thailand Mobile Summit 2016.

The ShopBot Beta launched in Facebook Messenger last month and is in the process of being rolled out to other messaging platforms.

You can access the ShopBot via the eBay website or by typing requests into Facebook Messenger.

Ask it things like “I’m looking for a pair of red sneakers”. It will then ask you a number of different questions to narrow down the search.

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Users can also submit a photo of an item and the ShopBot will trawl eBay looking for similar items for sale.

eBay’s mobile turnover is reckoned to be almost 10 billion US dollars so far this year.

This represents some 57% of the total sales of the company.

ShopBot is just the latest of a number of different bots to be added to Facebook Messenger following the launch of its bot platform back in April, including the pizza chain Domino’s and Skyscanner, which helps users find the best possible deals on flights.



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