Fire risk found in HP and Compaq laptops – worldwide recall announced

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HP has announced a voluntary recall for batteries that were supplied with its laptops or sold as replacements between March 2013 and August 2015.

The recall is due to a potential fire risk or burns to users or their property.

The batteries affected include those shipped with HP, Compaq, HP Pavilion, HP Envy, HP ProBook, Compaq Presario and laptops.

As mentioned, the recall is also applicable to any replacement batteries that were provided through any of HP’s support channels.

HP Envy laptop

A full list of the models affected and a validation program to check to see if you are affected is available here.

There is no need to install any software for the validation program and the site offers clear instructions on how to check if you are affected.

The computers can still be used safely if the battery is removed and the device is plugged into a wall socket although this is not ideal for many users.

If you are concerned that your device may be affected or you need to return batteries as part of the recall, contact your nearest HP supplier for details.

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