Grab Expands ‘JustGrab’ Service to Bangkok, Khon Kaen and Chiang Mai for faster passenger bookings


Grab, Southeast Asia’s leading on-demand transportation and mobile payments platform, today announced the expansion of its JustGrab service to Bangkok, Khon Kaen and Chiang Mai, following the successful launch in Nakhon Ratchasima (Korat), Udon Thani and Ubon Ratchathani provinces in June 2017.

Grab is the first to launch this new and innovative service which combines GrabTaxi and GrabCar vehicles to offer the largest supply of on-demand vehicles for passengers in Thailand.

With increased vehicle supply, Grab passengers can now experience shorter waiting time for rides. Passengers’ trip fares are also reflected upfront on the booking screen, giving them full knowledge and certainty of their trip fares before they make their bookings. Grab taxi driver-partners also now have an additional income avenue on top of street-hails and regular taxi bookings.

First piloted in Singapore four months ago, JustGrab has been well-received by passengers and driver-partners. Today, JustGrab passengers in Singapore enjoy an average estimated waiting time of 3.2 minutes.

Taxi driver-partners on JustGrab are also earning higher incomes, with a 30% increase in ride bookings. Yee Wee Tang, Country Head of Grab Thailand, said, “During rush hours in urban cities like Bangkok, many people are pressed for time and want to get from point to point usingthe fastest possible option. JustGrab helps our passengers get a ride quicker by breaking the boundaries between taxis and private-hire cars on the Grab platform with just one tap. Grab already operates the largest taxi-driver network in the country and JustGrab now brings the nearest available ride to you. The pooling of taxi and car supply also improves the efficiency of urban transportation while offering our driver-partners additional income opportunities from a larger passenger base.”

The newly-launched ‘JustGrab’ service in Bangkok, Khon Kaen and Chiang Mai is now available for selected GrabRewards Platinum and Gold membership passengers. The service will be available to all passengers starting 1 September 2017. To celebrate the launch, passengers who ride with JustGrab and pay with GrabPay during 1 September to 30 November 2017 will also get up to 8 times GrabRewards points.


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