It has been reported that the screen on the new iPhone X doesn’t work in cold weather.
The news comes after a number of people reported that their new Apple smartphone had become unresponsive in cold temperatures.
The devices have been generally warmly received, which is lucky as they don’t appear to like moving from warm to cold environments!
Apple doesn’t seem to be overly concerned at this stage saying that the problem will be rectified at the next software update.
One Reddit user claimed that the problems started occurring when temperatures hit 7C.
He wrote: “I’ve noticed that my iPhone X screen becomes very unresponsive as soon as I step outside.
“It literally takes two seconds from going inside to the cold outdoors and my screen stops being very responsive.
“I try swiping on websites and it doesn’t register my finger. It’s very noticeable. Is anyone else having this problem?”
It seems that some users have exposed their devices to far lower temperatures and not surprisingly reported similar issues at -14C and -20C.
Apple say that they iPhone X is designed to function best at temperatures between 0C and 35C.
“Low or high temperature conditions might cause the device to change its behaviour to regulate its temperature,” Apple wrote.
The tech firm released the following statement to The Loop website about the iPhone problem.
“We are aware of instances where the iPhone X screen will become temporarily unresponsive to touch after a rapid change to a cold environment.
“After several seconds the screen will become fully responsive again. This will be addressed in an upcoming software update.”