Microsoft is blocking Windows 7 and 8.1 updates on newer devices

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Microsoft is using yet another aggressive tactic to get more users to upgrade to Windows 10.

This week the tech giant started blocking people who have computers or laptops running the latest microprocessors from updating versions of Windows 7 and Windows 8.1.

Users that have machines with the latest Intel Kaby Lake and AMD Ryzen microprocessors, as well as the Qualcomm 8996 or Snapdragon 82x processors started to receive error messages when trying to install updates.

The error messages read:

Unsupported Hardware
Your PC uses a processor that isn’t supported on this version of Windows and you won’t receive updates.

Windows could not search for new updates
An error occurred while checking for new updates for your computer.
Error(s) found:
Code 80240037 Windows Update encountered an unknown error.

In a post on its Support pages, Microsoft confirmed the move saying: “This error occurs because new processor generations require the latest Windows version for support.”

“We recommend that you upgrade Windows 8.1-based and Window 7-based computers to Windows 10 if those computers have a processor that is from any of the following generations:

Intel seventh (7th)-generation “Intel Core” processor or a later generation
AMD seventh (7th)-generation (“Bristol Ridge”) processor or a later generation
Qualcomm “8996″ processor or a later generation

The move, whilst a major blow for anyone who wants to run Windows 7 or 8.1 on a new device, perhaps isn’t all that surprising.

Last year, Microsoft announced that only Windows 10 would be supported on computers running the new Intel and AMD chips.

However, it was initially believed that users running computers with the new chips would only have some compatibility issues when trying to run Windows 7 or 8.1 but now it seems that Microsoft will ditch support altogether, meaning users are faced with being left open to security threats unless they upgrade to Windows 10.

Of course, with Microsoft’s offer of a free upgrade having ended, it now costs between 4,000 baht and 7,500 baht to upgrade, depending on which version of Windows 10 you opt for.

The news comes as Microsoft prepares to roll out the next major update of Windows 10.

The Windows 10 Creators Update is rumoured to start hitting devices on April 11 and is the first of two major updates to Windows 10 to be released in 2017.

H/T: Forbes

Jonathan Fairfield
Jonathan is our Google Nexus and Android enthusiast. He is also fanatical about football which makes it all the more strange that he should support Stockport County. In addition to writing about tech, Jonathan has a passion for fitness and nutrition and has previously written for one the UK's leading watch and horology websites.
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