Microsoft appears to making one last desperate effort to force users to upgrade to Windows 10.
Since the launch of Windows 10 in July 2015, Microsoft has offered a free upgrade for anyone using Windows 7, 8 or 8.1.
However, that offer is set to end on July 29 and with just over two months before the deadline, it seems Microsoft is stepping up its heavy handed tactics to try and get users to make the switch.
Its latest effort has been met with widespread criticism by users who feel they were duped into updating, accusing Microsoft of not only being aggressive but downright deceitful.
The latest problems surround the ‘Get Windows 10’ (GSX tool) which you are likely to have seen if you have not already upgraded. The tool prompts users to make the upgrade.
However, users are now claiming that while clicking on the ‘X’ the tool closes, it does not actually interpret the action as the user saying ‘no’ and instead proceeds to carry out an update to Windows 10 in the background, meaning that there is no option for the users to opt out of the upgrade.
This forced update was first reported by Computerworld, which also noted that Microsoft even states that clicking on the red X will launch an upgrade to Windows 10.
If you click on OK or on the red ‘X’, you’re all set for the upgrade and there is nothing further to do,” reads Microsoft’s support document for the GSX tool.
If you do not want to upgrade to Windows 10 and but are prompted to by the window pictured above, the only way to reject the upgrade is to click on the link where it says “Click here to change the upgrade schedule or cancel schedule upgrade”, where you will then need to upgrade your settings to that Windows 10 is not automatically installed.
In February, Microsoft also faced a backlash from users after the Windows 10 update was changed from an ‘optional update’ to ‘recommended’.
This meant that anyone who was running Windows 7 and 8.1 would automatically be upgraded to Windows 10 regardless of whether they wanted to upgrade or not.
It should be said that Windows 10 has been well received by new users and is considered a big improvement on previous versions of Windows. However, Microsoft should understand that some users are perfectly happy with Windows 7 or 8.1.