A new email scam that appears very convincing is affecting people with Netflix accounts.
The hackers are contacting subscribers by sending an email from [email protected]
This may seem slightly suspicious and it is easy so see how people may get caught out, but it is highly unlikely that you would receive an email from Netflix that didn’t come from an email that had the company’s name after the @ symbol.
The email, which comes with company’s logo at the top reads, “Dear User, We’re having some trouble with your current billing information. We’ll try again. But in the meantime you may want to update your payment details. During the next login process, you will be required to provide some informations like (billing info, phone number, payment info).”
One of the key giveaways is the word “informations” as well as other slight grammatical errors.
Malware protection website, Malwarebytes Labs says that there are other anomalies too.
It says: “So the email asks us to fill out our payment details on a site. This should always be a red flag for everyone. A security-aware company does not provide you with a clickable button to their site.
“They will tell you to log into their site and provide you with instructions on how to proceed. They will not provide a direct link to a page with a form to fill out asking for billing information and what not.”
In addition to this scam, a picture has appeared on Twitter of a message sent to people’s phones.
It reads: “Your Netflix membership is due to expire today. To prevent termination confirm your details at,” followed by a link to a website.
At this stage it is unclear if the two scams are linked although it would appear likely. Netflix have made no official comment but have ask subscribers to contact them if they have any concerns.