If you’re one of the few people that shelled out from an NVDIA SHIELD tablet in the last year, you might be surprised to learn that the company is to recall all those devices due to a battery problem that could cause it to overheat and possibly even catch fire.
NVIDIA SHIELD tablet recall
It sounds fairly serious and is probably unlikely to happen, and as they have been on sale for a while now without any well known issues they are probably all pretty safe. However, NVIDIA has said that you should stop using the tablet and trade it in for a replacement.
NVIDIA is recalling its SHIELD tablets sold between July 2014 and July 2015. NVIDIA has determined that the battery in these tablets can overheat and pose a fire hazard. NVIDIA is asking customers to visit http://www.nvidia.com/support/tabletrecall for information on how to obtain a replacement device. NVIDIA is also asking consumers to stop using the recalled tablet, except as needed to participate in the recall and back up data. Consumers will receive a replacement tablet after registering to participate in the recall. The recall does not affect any other NVIDIA products.
The Consumer Product Safety Commission says there are around 88,000 SHIELD tablets that are affected. To find out if yours is affected, go to the Settings app and then About tablet > Status > Battery. You should see either Y01 or B01 – the Y01 units are part of the recall.
If this does affect you, just go to http://www.nvidia.com/support/tabletrecall for more information.