Samsung acknowledges problem with Galaxy S8, says it will issue fix this week

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Samsung has said it will release a software update that should fix a problem with newly released Galaxy S8 smartphone.

Last week, customers in South Korea, who were among the first to receive the new handset complained of the displays developing an unusual red tint.

Images of the issue posted online went viral.

Samsung red tint screen

Image: jiweon5368

However, Samsung said the problem was not the result of faulty hardware and initially said users could manually adjust the colour settings to fix the problem.

With more complaints from customers in the US of screens developing a red tint, Samsung said it will release a new software update that will give users more options to adjust their colour settings, helping to the solve the problem.

In a statement, Samsung said it “…has decided to release a software update starting from this week which will provide consumers with a further enhanced ability to adjust the colour setting to their preference”

The red tint issue, while still fairly minor, is another embarrassing setback for Samsung, especially as the Korean tech giant seeks to move on from last year’s disastrous Galaxy Note 7, which had to be recalled due to exploding batteries.

Last month, Samsung said it expected sales of the Galaxy S8 to beat that of its predecessor the Galaxy S7.

In Thailand, the Galaxy S8 and S8+ were available to pre-order until April 23, with handsets expected to be shipped from April 28.

Samsung is yet to confirm when the devices will go on general sale in Thailand.

However, it has announced pricing details with the Galaxy S8 and S8+ to cost 27,900 and 30,900 THB, respectively.

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