Thai Samsung Electronics has offered compensation to anyone who pre-ordered and paid a deposit for the now discontinued Galaxy Note 7 smartphone.
On Wednesday afternoon, the company officially confirmed that it would be offering customers a goodwill gift and discounts on other Samsung devices.
Customers will also be given a pair of Samsung Level Active headphones worth 2,990 baht for free.
Samsung added that for customers who made a pre-order but do not choose to buy one of the aforementioned phones, they will receive a cash voucher worth 2,000 baht.
The compensation offer is valid from October 21 to November 31.
The news comes after Samsung announced on Tuesday that it was halting production of the Galaxy Note 7 due to safety concerns following reports of devices catching fire.
Samsung had previously said that the initial problem with its faulty smartphone catching fire had been rectified.
However, just days later, multiple reports surfaced of replacement Note 7 handsets also catching fire.
The problems surrounding the Galaxy Note 7, which Samsung had previously described as its best ever handset, has resulted in more than $19 billion being wiped off its share value.
Jonathan is our Google Nexus and Android enthusiast. He is also fanatical about football which makes it all the more strange that he should support Stockport County. In addition to writing about tech, Jonathan has a passion for fitness and nutrition and has previously written for one the UK’s leading watch and horology websites.