Popular taxi-hailing service Uber has denied research that claims the number of available drivers you can see on the apps’ map is inaccurate. The company says it always reports the accurate number of cars in any given area, but there are times when it may be slightly off…
Does Uber add fake cars to map?
The original report was published by Motherboard website, where an Uber representative said the app is showing simply that there are drivers on the road at the time, and “is not a representation of the exact numbers of drivers or their location”.
Uber also spoke to the Guardian, where a spokesperson had this to say:
“Our goal is for the number of cars and their location to be as accurate as possible in real time. Latency is one reason this is not always possible. Another reason is that the app only shows the nearest eight cars to avoid cluttering the screen. Also, to protect the safety of drivers, in some volatile situations, the app doesn’t show the specific location of individual cars until the ride is requested”.
That means that the number of cars onscreen may in fact be reduced at times.
However, Uber’s logic does make some kind of sense. Using your smartphone to query real time location data means that there will be some latency and delay at times. If a driver a few blocks away just dropped someone off it will likely take a couple of seconds to reflect on your screen.
Whether there are phantom cars or not, users of the service should be more concerned with the ability to actually get a ride. If Uber does not work there are other apps such as Lyft and Gett anyway…