WhatsApp just stopped working on millions of smartphones – are you affected?


We have been aware for a while now that WhatsApp will be phasing out their compatibility with older devices.

A spokesperson for the messaging app said recently: “While these mobile devices have been an important part of our story, they don’t offer the kind of capabilities we need to expand our app’s features in the future.”

Here’s what you need to know to find out if you will be affected.


All iPhone 3GS – the second-generation handset released in 2009 will be affected. Also, affecting far more people will be any device running iOS6 which potentially means any iPhone 4, 4S or 5 that hasn’t been updated to iOS10.

The iPads that could be affect are any up until the fourth generation that haven’t been updated.
To check which version of iOS you are using you can go to: Settings > General > Software Update.


All devices, tablets and phones running Android 2.1 or 2.2 won’t be supported in 2017. These devices will have been originally released between May 2010 and November 2011.

To check which version of Android you are running you can go to the Settings menu.

Windows Phone

Any device using Windows 7 will no longer be supported.

Blackberry and Nokia

WhatsApp was planning to drop support for BlackBerry OS, BlackBerry 10, Nokia S40 and Nokia Symbian S60 at the same time as the above operating systems.

However, the Facebook owned firm had a change of heart and announced it plans to extend support for these devices into 2017.

To conclude, if you are the owner of an older handset and you still want to use WhatsApp in 2017, now may be the time to consider treating yourself to a new device.


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