Windows 10 Anniversary Update keep crashing your computer? Here’s a quick fix

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If you have encountered problems after installing the Windows 10 Anniversary update then you are not alone.

Microsoft has now officially acknowledged the problem and while there is as of yet no proper fix, the tech giant is working on a solution and have released details of a possible workaround.

According to Microsoft, the issue occurs on devices “with the operating system stored on a solid-state drive (SSD) and apps and data stored on a separate drive. The issue does not present itself when you boot your PC into Safe Mode”.

Within hours of Microsoft starting to roll out the Windows 10 update, users began reporting that their system would freeze every time they clicked on the start menu or tried to open an application direct from the toolbar.

Microsoft’s workaround involves putting your machine into Safe Mode.

“You can work around this issue by signing into Windows 10 using Safe Mode to move your apps and data to the same drive as your operating system,” the company said in a post on the Windows 10 support forum.

Microsoft also added that users can take advantage of the “go back” feature to return to the pre-update version of Windows 10.

“If you are unable to log into Windows 10 and choose to uninstall the Anniversary Update, here are two methods that can be used”.

Method 1: Using the Recovery Console

  1. Restart your PC. When you get to the sign-in screen, hold the Shift key down while you select Power > Restart.
  2. After your PC restarts to the Choose an option screen, select Troubleshoot > Advanced Options > Go back to the previous build.  If you don’t see this option, try Method 2.

Method 2: Using the Settings app from Safe Mode

  1. Restart your PC. When you get to the sign-in screen, hold the Shift key down while you select Power > Restart.
  2. After your PC restarts to the Choose an option screen, select Troubleshoot > Advanced options > Startup Settings > Restart.
  3. After your PC restarts, you’ll see a list of options. Select 4 or F4 to start your PC in Safe Mode.
  4. Open the Settings app.
  5. Select Update & security and then the Recovery tab.
  6. Under “Go back to an earlier build”, click the Get started button and follow the instructions.

The news comes after a Reddit thread contained more than 800 comments from users who said their machines had been affected by the glitch.

Last week Microsoft rolled out its latest security update which included major patches for Microsoft Edge, Office and Skype.

The Windows 10 Anniversary Update is meant to bring a host of new features and improvements to Microsoft’s operating system.

The most significant of the new features includes an updated Start Menu, enhancements to Microsoft’s digital assistant Cortana and better continuity across devices.

Cortana to become a more central part of Windows 10 in the Anniversary Update

Cortana to become a more central part of Windows 10 in the Anniversary Update

 

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1 Comment

  1. Thanks for the update of W10 AU upgrade. I conclude that I still have to wait more before trying to install the UA.
    I am used to install only OS on drive C and some printer, wireless and AV software.
    Drive D for other porgrams and Drive E for data, so that is not as required for AU. MS should have given instructions for W10, 1) don’t use SSD (the fastest memory and more and more populor in nowadays and future computers ???) 2) tough shall install all ohter programs and data on the Cdrive.
    That is not my choice.
    Waiting for the confirmation from MS that W10 AU is repaired for normal computer usage.